🔒 Privacy

Privacy Policy

Last updated: January 2025

At Neutboom, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Spanish learning app and website.

Information We Collect

Account Information

When you create an account, we collect:

  • Name: Your display name
  • Email address: Used for account authentication and communication
  • Password: Encrypted and stored securely (we cannot see your password)
  • Profile picture: Optional image you choose to upload
  • Spanish variant preference: Your choice of Spanish dialect (e.g., Latin American, European)

Learning Data

To provide personalized learning experiences, we collect:

  • Study progress (cards studied, reviews completed)
  • Study session data (dates, duration, performance)
  • Story Challenge submissions (if you participate)
  • Feedback and support messages you send us

Technical Information

We automatically collect:

  • Device ID: A unique identifier for your device (used for analytics and account linking)
  • Browser type and version
  • IP address (for security and analytics)
  • Usage data (pages visited, features used)

How We Use Your Information

We use your information to:

  • Provide and improve our Spanish learning services
  • Track your learning progress and personalize your experience
  • Send you important account-related communications
  • Respond to your feedback and support requests
  • Analyze usage patterns to improve our app
  • Prevent fraud and ensure security
  • Comply with legal obligations

Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database service. We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS)
  • Encrypted password storage
  • Secure authentication systems
  • Regular security audits

While we take reasonable precautions, no system is 100% secure. By using Neutboom, you acknowledge that you provide information at your own risk.

Google OAuth Data Usage

When you sign in or sign up using Google OAuth, we access and use the following Google user data:

  • Email address: Used to create and authenticate your Neutboom account
  • Name: Used to personalize your account and display your profile
  • Profile picture: Used as your default profile picture in Neutboom (if available)

How we access this data: When you choose to sign in with Google, you are redirected to Google's authentication service. After you grant permission, Google provides us with your email address, name, and profile picture through secure OAuth protocols.

How we store this data: Your Google account information is stored securely in our database (hosted by Supabase) and is associated with your Neutboom account. We do not store your Google password or access tokens.

How we share this data: We do not share your Google account information with third parties except as described in this Privacy Policy. Your data is used solely to provide and improve Neutboom's services.

Limited Use Requirements: Our use of information received from Google APIs adheres to Google's API Services User Data Policy, including the Limited Use requirements. We only use Google user data to provide features that are clearly disclosed to you and are reasonably necessary for Neutboom's functionality.

Third-Party Services

We use the following third-party services that may collect information:

These services have their own privacy policies. We encourage you to review them.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from non-essential communications

To exercise these rights, contact us through our feedback form or email us directly.

Children's Privacy

Neutboom is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Neutboom after such changes constitutes acceptance of the updated policy.

Contact Us

For legal matters, privacy concerns, or questions about this Privacy Policy: Please email us directly at legal@neutboom.com with "Privacy Policy" in the subject line.

For general product feedback: Use our feedback form. Responses will be sent to your Mail inbox in the app (requires a Neutboom account).

Note: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For legal questions, please consult with an attorney.